Shipping & Returns


Shop Policies

We want you to be thrilled with your pop-up purchase from Michael Ward. Please see our notes about shipping, and returns below, or we'd be happy to assist you by emailing us here.

Shipping 

We currently ship only within the US, but we're trying our best to get to all of you. All orders are shipped via USPS First-Class Mail and you will be notified once your purchase is on its way. Single cards are made to order as they are hand illustrated- please allow 7-10 days to arrive & bundles (set of 12) are shipped within 5-7 days. Please contact us for current shipping times if you need a rush delivery. 

Shall you have any questions regarding your order, please email us with the details of your request here.

Returns & Exchanges

It is important to us that you are completely happy with your purchase. We, however, do not currently take returns but if you feel the product you have received is not what you were expecting, we are happy to issue an exchange (shipping costs to be paid by the buyer). Michael's single cards are individually hand illustrated and each and every one is unique so we hope you'd love it as much as he had making them for you.